Ross, L., & Anderson, C.A. (1982).

Shortcomings in the attribution process: On the origins and maintenance of erroneous social assessments.

In D. Kahneman, P. Slovic, & A. Tversky (Eds.), Judgment under Uncertainty: Heuristics and Biases (pp. 129-152). New York: Oxford University Press.

Summary

This chapter examines research and theory on the perspective of people as intuitive psychologists who use prior theories as well as current data to make sense of their social and non-social worlds. We consider briefly the so-called logical, or rational, schemata employed by the intuitive psychologist and then devote the remainder of the chapter to exploring the sources of error in laypersons' attempts at understanding, predicting, and controlling the events that unfold around them. The examined phenomena include self-serving motivational biases, the fundamental attribution error, and the false consensus effect. Finally, the belief perseverance effect and its underlying psychological processes are examined.

1982 by Craig A. Anderson.